Privacy
Last updated: January 5, 2026
Aida Bicaj operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. The Services are powered by Shopify, which enables us to offer ecommerce functionality.
This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services and where you reside, we may collect the following categories of personal information:
• Contact details including name, billing address, shipping address, email address, and phone number
• Financial information including payment card information, transaction details, payment confirmations, and billing information (processed securely by payment providers)
• Account information including usernames, passwords, preferences, and settings
• Transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
• Communications including messages you send to us through customer support or other inquiries
• Device information including IP address, browser type, device identifiers, and network information
• Usage information including how you interact with and navigate the Services
SOURCES OF PERSONAL INFORMATION
We collect personal information from the following sources:
• Directly from you when you create an account, place an order, subscribe to email or SMS communications, contact us, or otherwise provide information
• Automatically through cookies and similar technologies when you browse or interact with the Services
• From service providers that perform services on our behalf
• From partners or third parties where permitted by law
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to operate and improve the Services, enable core functionality, analyze usage, and support marketing efforts.
Cookies used by our store may include:
• _session_id – Stores session information such as referrer and landing page
• _shopify_visit – Tracks visit counts; expires 30 minutes after last visit
• _shopify_uniq – Counts visits by a single customer; expires at midnight the next day
• cart – Stores cart contents; persists for two weeks
• _secure_session_id – Stores secure session data
• storefront_digest – Verifies access if a storefront password is enabled
We also use cookies and similar technologies to track items you place in your shopping cart, including when a cart has been abandoned. This information may be used to determine when to send cart reminder messages by email or SMS, if you have opted in to receive such communications.
You may manage or disable cookies through your browser settings. Disabling cookies may impact site functionality.
HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
Providing and Improving the Services
To process payments, fulfill orders, manage accounts, ship products, process returns or exchanges, remember preferences, enable reviews, and personalize your shopping experience.
Marketing and Advertising
To send promotional communications by email, text message, or other permitted channels, and to display advertisements based on your activity on our Services and other websites. You may opt out of marketing communications at any time.
SMS and Mobile Messaging
If you choose to subscribe to SMS or mobile messaging, we may collect and use your phone number to send transactional and promotional text messages, including order updates, account notifications, and marketing messages.
By subscribing to SMS messages, you consent to receive automated text messages from or on behalf of Aida Bicaj at the phone number provided. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message or by contacting us using the details below. For help, reply HELP.
Security and Fraud Prevention
To authenticate accounts, protect transactions, detect fraud, prevent abuse, and maintain the security of the Services.
Communicating With You
To respond to inquiries, provide customer support, and maintain our business relationship.
Legal and Compliance Purposes
To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information in the following circumstances:
• To Shopify and service providers that support our operations, including payment processing, fulfillment, analytics, IT services, customer support, and SMS or communications delivery
• To marketing and advertising partners, including for personalized advertising where permitted by law
• When you direct or consent to disclosure, such as for shipping or social media integrations
• Within our corporate group or affiliates
• In connection with a business transaction such as a merger, acquisition, or bankruptcy
• To comply with legal obligations or enforce our Terms of Service or other policies
Notwithstanding the above, text messaging originator opt-in data and consent information will not be sold, shared, or disclosed to any third parties, except to service providers necessary to deliver SMS messages on our behalf.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to Shopify and its partners, including in countries outside your place of residence.
Shopify may use personal information from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify acts as an independent data controller for that processing.
To learn more, visit Shopify’s Consumer Privacy Policy and Privacy Portal.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices. Information shared on third-party platforms may be publicly visible and subject to their policies.
CHILDREN'S DATA
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
By using the Services, you confirm that you are at least the age of majority, or that you are the age of majority and have provided consent for any minor dependents to use the Services.
We do not knowingly sell or share personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF INFORMATION
We implement reasonable administrative, technical, and physical safeguards to protect personal information. Sensitive information, such as payment details, is transmitted using Secure Socket Layer (SSL) technology and encrypted using industry-standard protocols. Payment processing complies with PCI-DSS standards.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Payment transaction data is retained only as long as necessary to complete the transaction, after which it is deleted or anonymized as required by law.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have rights including:
• Accessing or knowing what personal information we hold
• Requesting deletion or correction of personal information
• Receiving a copy of your personal information
• Opting out of the sale or sharing of personal information for targeted advertising
• Managing email and SMS communication preferences
You may opt out of SMS marketing messages at any time by replying STOP or following instructions provided in the message.
We honor Global Privacy Control (GPC) signals where required by law.
We may need to verify your identity before processing requests. We will not discriminate against you for exercising your rights.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date and notice where required by law.
CONTACT US
If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Email: team@aidabicaj.com
Phone: (929) 441-0431
For purposes of applicable data protection laws, Aida Bicaj is the data controller of your personal information.